Sending Registrant Messages (Advanced Users)

Advanced Users can send messages to Registrants via e-mail or the Registrant Portal as follows:

Note: -_The method of delivering the message is determined when the Registry Manager creates the message.

  1. Click the Registrants tab in the banner at the top of the page.

    The Registrants > Registrant Search page displays.

    Image of Registrant Search page for the Advanced Users role.

  2. Click the Send Message link in the menu.

    Image of Registrant Search page for the Advanced Users role showing the highlighted Send Message link.

    The Registrants > Send Message page displays.

    Image of Registrant's Send Message page.

  3. Set the filter criteria for choosing the Registrants that will receive the message as follows:

    1. Use the checkboxes to select the filter criteria that will be used to select the Registrants, and then click the Go to Step 2 button.

      Note: -_Users must select at least one data element to generate the results.

    2. Choose the selection criteria that will be used to select the Registrants that will receive the messages.

      ClosedView the Selection Criteria for Sending Registrant Messages

      Selection Criteria for Sending Registrant Messages
      Registrant Information Description
      Registrant Status

      The status of the Registrant's questionnaire.

      Users can filter by one or more statuses.

      Location (VISN or Facility)

      The VISN or facility where the Registrant is assigned or where the Registrant was evaluated as reported in the Corporate Data Warehouse (CDW).

      Users can filter by all locations, a single VISN, a single Main Facility, a single Sub-Facility, or by Registrants that have no assigned location

      Note: -_When filtering the report by only a VISN or Main Facility, the report will return results for all of the subordinate facilities for the selected facility type.

      Health Factor

      Health Factors are entered into the CPRS Template by a Health Care Provider during the Clinical Exposure Evaluation.

      Users can filter by one or more Health Factors.

      Note: -_ This data will only be available for Registrants in Participant status.

      Subpopulation Flag

      Subpopulation Flags separate Registrants into common groups, such as operations served.

      Users may filter by one Subpopulation Flag.

      Admin Flag

      An Admin Flag documents administrative action in a Registrant's record.

      Users can filter by a single Administrative Flag.

      Note: -_As the Registrant Record may include multiple instances of the Administrative Flag, users can specify a date range for when the flag was entered in the record.

      Response to specific question

      A Registrant has provided a response to a question in a completed Questionnaire.

      Note: -_ This data will only be available for Registrants in Participant status.

      Users can filter by Yes, No, I do not wish to answer, or Don't know.

      Date of Birth

      Registrant's date of birth.

      Note: -_The format for entering the date should be mm/dd/yyyy.

      Contact Preference

      Registrants preferred method of being contacted.

      Users can filter by Letter/U.S. mail, Through my health care provider, or VA social media.

      Email

      Indicates if the Registrant has entered an e-mail address.

      You can filter by All, Yes, or No.

      Closest Facility

      The VA facility that is located closest to the Registrant's home address.

      Users can filter by Main Facility and Sub-facility.

      Note: -_If you do not select a Sub-facility, only results for the Main Facility will be displayed.

      State

      The state where the Registrant resides.

      To filter by a Registrant's state, select one (or more) status from the State list, and then click the Add link. The states are added to the Selected State list. To add all states from the list, click the Add All link.

      To remove a state from the list, select the state in the Selected State list, and then click the Remove link. To remove all states from this list, click the Remove All link.

      Health Concerns?

      A Registrant is considered to have health concerns if they answered "Yes" to any of the questions in the Health Concerns section (Question 3.A–3.K).

      Note: -_ This data will only be available for Registrants in Participant status.

      Users may filter by No, Yes, or All.

      Request to be seen?

      The Registrant has provided a positive response to Question 7.B (Do you wish to see a DoD or VA health care provider to discuss your health concerns related to airborne hazards during deployment?).

      Note: -_ This data will only be available for Registrants in Participant status.

      Users may filter by No, Yes, or All.

      Deployment Country

      A country from the Registrant’s deployment history that was received from the deployment interfaces or was self-reported.

      Note: -_The data for deployments that have exposure responses will only be available for Registrants in a "Participant" status.

      Users may filter by one country from any of the Registrant's deployments or from the AHOPBR eligible deployments with exposure responses on the Questionnaire.

      Date Range for Questionnaire

      The date the Registrant either started or completed the questionnaire. Completed Questionnaires must have been submitted in the system.

      Users can set the date range for either dates using the format mm/dd/yyyy.

      Note: -_Start dates are available for only those Registrants assigned either the "Eligible" or "Participant" statuses. Completed dates will only return those Registrants that are assigned the "Participant" status.

      Last Name The Registrant's last name.
      Last 4 of SSN The last four numbers of the Registrant's Social Security Number (SSN).
      AHOBPR Evaluation

      Indicates if the Registrant has had an AHOBPR Evaluation.

      You can filter by All, Yes, or No.

  4. Click the Find button.

    The system displays a list of Registrants that match your selected criteria in the Report Results section.

    Image of the results generated form searching for Registrants that will be sent messages using the Send Message page.

    Note: -_You can also view a Registrant’s record by click the ID or Registrant Name link that corresponds to the appropriate Registrant.

  5. Use the My Message box to select the message that will be sent to the Registrants.

    Note: -_Only active messages can be sent to a Registrant. If no messages are listed, then you have no active messages available.

  6. Select the checkboxes that correspond to the Registrants that will receive the messages.

    Note: -_You can send the selected message to all of the displayed Registrants without selecting the checkboxes, by clicking the Send to All button.

  7. Click the Send to Selected button.

    The system displays a new popup window that indicates the message was sent to the Registrants.

  8. Click OK.

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